HoFookKei designs earrings, diamond rings, head ornaments, necklaces, bracelet, and other jewellery, our designers and experts understand how everything works together and can help resolve most issues in a single conversation.
All HoFookKei jewellery comes with extra exchange & repair coverage through its limited warranty and up to 365 days of complimentary technical support. You still can extend your coverage and give you additional features such as 24/7 tech support and accidental damage protection via joining our membership.
Unlimited amount of repairs during period
24/7 priority access to technical support
Free exchange, get extra trade-in value for latest products
HoFookKei-certified service and support coverage
Minimize the amount of time without your HFK jewellery with Express Replacement Service
HoFookKei products are widely being used in various industries. And only HoFookKei Y+ Care provide one-stop service and support from HoFookKei experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.
Get comprehensively cover for your HFK jewellery with help of our prestigious teams
Y+ Care options provide repair or replacement service for most HoFookKei products. Depending on the products you have, you’ll get different level damage protection. Some parts subject to a service fee or deductible. See the details below. Coverage includes the following:
Please refer to HoFookKei customer after-sales policy for more details about warranty.
Y+ care is free for now, you need to join HoFookKei membership and go to account center to activate it.