With convenient delivery and pickup methods, HOFOOKKEI is making it easier and safer to get the products you want.
In response to COVID-19, our delivery partners are offering no-contact delivery in your area. As always, delivery will be fast and free. Drivers may ask for verbal confirmation instead of a signature when proof of delivery is required. If you wish to request delivery changes or complete signature waivers online, visit your Order Status to find your tracking link.
Get free next-day delivery on any in-stock earrings, hair ornament, necklace, nose jewels, bracelet, diamond and other HOFOOKKEI jewellery. And free two-day delivery on almost everything else. Faster options are also available.
In most metros, we offer same-day scheduled courier delivery of eligible in-stock items from an HOFOOKKEI Store. The two-hour delivery fee is $9.
Schedule a free session with an HFK Specialist to cover the topics you want. After you buy a new device from HOFOOKKEI online, we’ll send an email about how to schedule setup help. Or schedule a session now >
For products purchased online, including those picked up at a store, curbside or express location, you can start a no-contact return within 14 days at Shop.HoFookKei.com/orderstatus. You can also return your product to an HOFOOKKEI Store.
For purchases made at an HOFOOKKEI Store, you can return your product to the store within 14 days of purchase. If your local store is closed and your in-store purchase was made using a credit card or Monthly Installments, you may be able to return it via mail. Contact us for more information.
If HOFOOKKEI Store Pickup is your favorite way to get your Jewellery, we’ve got you covered. Some locations even have new pickup methods. We’re working to keep pickup fast and easy. So we’ll guide you through pickup step by step using emails and notifications. We’ll also send information about scheduling online sessions for setup help and returning trade-in jewellery.
Pick up your online order at the HOFOOKKEI Store. Experience our new products and shop for accessories with a Specialist. Temperature checks and face masks may be required.
Pick up your online order quickly, without leaving your car. Park in the designated area, and we’ll bring your order right out. Available in select locations.
Pick up your online order at an express location near the HOFOOKKEI Store. Fast and easy, for online orders only. Available in select locations.
Face masks (will be provided)
Touchless temperature checks
Continuous deep cleaning
Questions about safety measures at our stores? See our FAQ center